GPS & Location Tracking

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GPS & Location Tracking for Field Collection and Borrower Management

Managing field collection teams becomes more effective when employee movement, customer visits and borrower locations are connected with your central financial system. Tamtech Technology's GPS Tracking Software helps financial organizations bring location-based information into their field collection and borrower management workflows.

Designed for Microfinance Institutions, NBFCs, lending companies, credit cooperative societies, Nidhi companies and other financial businesses, the feature connects field employees, customer addresses and collection activities through a location-enabled digital system.

Track Field Collection Employees with GPS

Collection officers spend much of their working day visiting borrowers, customers and collection points. Without a digital location system, managers may have limited visibility into field visits, routes and activity status.

With Employee Location Tracking, authorized managers can monitor relevant field employees through the Tamtech system according to the configured tracking workflow.

Depending on the implementation, the system can capture:

  • Current field employee location
  • Visit location
  • Check-in and check-out location
  • Travel route
  • Distance travelled
  • Visit time
  • Customer location
  • Collection activity location
  • Field activity history

GPS-based field-force systems commonly combine location monitoring with visit records, route information and attendance or task verification.

Borrower Address Location Management

For lending and microfinance businesses, knowing the registered location of a borrower is an important part of field operations.

Tamtech can store the geographic location associated with a borrower's address and connect it with the corresponding customer or loan account.

This allows field employees to access relevant borrower location information while planning customer visits.

A borrower record can include information such as:

  • Customer name
  • Registered address
  • Village / locality
  • PIN code
  • Mobile number
  • GPS coordinates
  • Assigned collection employee
  • Loan information
  • Visit history
  • Collection information

This creates a connection between borrower information and geographic location inside the financial software.

Locate Borrowers for Field Visits

A collection employee may have several borrowers to visit during a single working day. Location information can help the employee identify the registered customer location and navigate to the appropriate area.

The workflow can be structured as:

Assigned Borrower
Borrower Address
GPS Location
Field Visit
Collection / Follow-Up
Visit Record

This can help reduce dependency on manually written directions or repeatedly calling customers for location details.

Key Features of Tamtech GPS & Location Tracking

01
Live Field Employee Location

Authorized managers can view relevant field employees on a map when live tracking is enabled and the employee's device provides location information.

This can provide management with a current view of active field operations.

02
Borrower GPS Coordinates

Store geographic coordinates against borrower or customer records where required.

This can make it easier for field employees to identify customer locations during collection and verification visits.

03
Location-Based Field Visits

Associate a field visit with the location from which the activity was performed, subject to device permissions and configured business rules.

04
Route History

Where route tracking is enabled, location records can be used to review the movement history of field employees over a selected period.

05
Distance Tracking

GPS information can help calculate or record travel distance for applicable field activities.

06
Geo-Tagged Collection

Connect collection activities with the location at which the transaction or visit was recorded.

This provides additional geographic context to the collection record.

07
Geo-Tagged Photos

Where configured, photographs captured during field activities can be associated with relevant location and time information.

08
Location-Based Attendance

Connect employee attendance with location information to create a digital record of where a field employee started or completed a work session.

10
Customer Location Mapping

Display borrower and customer locations on a map to support field planning and customer visit management.

10
GPS Tracking for Microfinance Collection

Location tracking can be particularly useful for organizations managing geographically distributed borrowers.

A microfinance collection officer may visit several customers or groups across different villages or localities. Tamtech can connect borrower addresses, loan accounts and collection assignments with GPS-based field activity.

For example:

Branch
Collection Officer
Assigned Area
Borrower Locations
Daily Visits
Collection
Central Update

This gives supervisors a connected view of field collection operations.

GPS Location Tracking for NBFCs

NBFCs and lending businesses can also use location functionality across different stages of customer and loan operations.

Possible use cases include:

  • Borrower verification
  • Customer address verification
  • Loan application visits
  • Collection visits
  • Recovery follow-ups
  • Field inspections
  • Document collection
  • Customer service visits
  • Field employee monitoring

Location information can be connected with the relevant customer or loan record according to the organization's workflow.

Combine Employee and Borrower Locations

One of the key advantages of integrating GPS functionality into financial software is that both sides of the field operation can be connected.

Employee Location + Borrower Location + Loan Information + Collection Activity

For example, a supervisor can identify which collection employee is assigned to a particular area and which borrowers are scheduled for visits.

This can help organize field operations and reduce unnecessary movement.

Connect GPS with Field Collection App

Tamtech's GPS functionality can work alongside the Field Collection App.

A field employee can use the mobile application to:

  • View assigned borrowers.
  • Access borrower address information.
  • Navigate to the customer location.
  • Record the field visit.
  • Collect the applicable payment.
  • Capture location information.
  • Generate or record the payment receipt.
  • Synchronize the activity with the central system.

This creates a complete connection between mobile collection and location management.

Integrated Financial Technology Platform

GPS and location information can be connected with other Tamtech features, including:

  • Field Collection App
  • Loan Management
  • Customer Management
  • Online e-KYC
  • CIBIL Integration
  • Bank Statement Analysis
  • eNACH
  • Automated Collection
  • Accounting
  • SMS & WhatsApp
  • MIS & Reports

This enables financial organizations to manage customer, loan, collection and field operations through a connected software environment.

Location History & Management Reports

Authorized users can review available location-related information through reports and dashboards.

Depending on the configured system, reports may include:

  • Employee-wise location history
  • Date-wise field visits
  • Borrower visit records
  • Collection activity locations
  • Travel distance
  • Check-in information
  • Customer location details
  • Field activity history

These records can help management review field operations using structured digital information rather than relying only on manual updates.

Controlled & Permission-Based Location Tracking

Location data can contain sensitive information about employees and customers. Tamtech can implement role-based access so that location information is available only to authorized users according to the organization's requirements.

Location tracking can also be configured around defined business workflows, such as active working hours, field visits or specific collection activities.

Organizations should establish appropriate consent, disclosure, retention and access practices in accordance with applicable privacy and data-protection requirements.

Bring Location Intelligence to Field Operations

GPS becomes more useful when it is connected with actual business activity.

Tamtech Technology combines GPS Tracking Software with borrower address management, Employee Location Tracking, field collection and loan management to create a connected location-based workflow for financial businesses.

Whether you need to monitor field collection employees, map borrower locations, verify visits or organize geographically distributed customers, Tamtech can configure location functionality around your operational requirements.

Book a Demo with Tamtech Technology to explore GPS and location tracking for your field collection, borrower management and lending operations.

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